1. Introduction
PixelBrief (“we,” “us,” or “our”) operates the website at pixelbrief.ai and associated services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.
By accessing or using PixelBrief, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
2. Information We Collect
2.1 Information You Provide
- Account information: When you register, we collect your email address and password. If you subscribe to a paid plan, we collect billing information through our payment processor (Stripe).
- User content: Images you upload, prompts you enter, and images generated through the Service.
- Communications: When you contact us at help@pixelbrief.ai, we retain the content of your correspondence.
2.2 Information Collected Automatically
- Usage data: Pages visited, features used, generation counts, timestamps, and interaction patterns.
- Device and browser information: IP address, browser type, operating system, device identifiers, and referring URLs.
- Cookies and similar technologies: We use essential cookies for authentication and session management. We may also use analytics cookies to understand how the Service is used.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and manage your subscription
- Send transactional emails (account confirmations, billing receipts, usage alerts)
- Respond to your inquiries and support requests
- Monitor usage to enforce plan limits and prevent abuse
- Analyze trends and usage patterns to improve the Service
- Comply with legal obligations
4. Content Review
Quality assurance. Content you create using the Service—including uploaded images, prompts, and generated outputs—may be reviewed by PixelBrief staff for quality assurance, safety monitoring, and service improvement purposes. We do not sell your content to third parties or use it for advertising.
We take reasonable measures to limit access to content under review to authorized personnel only and to handle all content with appropriate confidentiality.
5. Third-Party Services
We use the following third-party services that may process your data:
- Google Gemini API: Your uploaded images and prompts are sent to Google’s Gemini API for image generation. Google’s privacy policy governs their handling of this data.
- Stripe: Payment processing is handled by Stripe. We do not store your full credit card number on our servers. Stripe’s privacy policy governs their handling of payment data.
- WordPress / hosting infrastructure: The Service runs on WordPress. Server logs may contain IP addresses and request metadata.
We recommend reviewing the privacy policies of these third-party providers for details on their data practices.
6. Data Sharing and Disclosure
We do not sell your personal information. We may share information in the following circumstances:
- Service providers: With trusted vendors who assist in operating the Service (payment processing, hosting, analytics), subject to confidentiality agreements.
- Legal requirements: When required by law, regulation, legal process, or governmental request.
- Safety and enforcement: To protect the rights, property, or safety of PixelBrief, our users, or the public.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
7. Boards and Shared Content
The Service includes a Boards feature that allows you to create public collections of images. When you share a board link, anyone with that URL can view and download the images on that board. Please consider this before adding images to a shared board.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.
Images stored in your library are retained until you delete them or your account is terminated.
9. Data Security
We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS/TLS), secure authentication, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request a portable copy of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at help@pixelbrief.ai. We will respond within 30 days.
11. Cookies
We use the following types of cookies:
- Essential cookies: Required for authentication, session management, and security. These cannot be disabled.
- Analytics cookies: Help us understand how visitors interact with the Service. You may opt out through your browser settings.
We do not use advertising or tracking cookies. PixelBrief does not display ads.
12. Children’s Privacy
The Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly. If you believe a child has provided us with personal data, please contact us at help@pixelbrief.ai.
13. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.
14. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information, including the right to know what data we collect, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information.
15. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a revised effective date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
16. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: help@pixelbrief.ai